kudello+Square

Square already rings up every regular. Kudello makes sure they come back.

Square handles the sale. Kudello handles what happens after — asking that customer for a review, spotting the regular who stopped showing up, and inviting them back. One connection, no new hardware.

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What the Square connection actually does

Kudello reads your closed sales — who came in, when they last visited, what they spent — and turns that into action.

Review requests that time themselves

When a sale closes, Kudello waits the interval you choose and sends that guest one polite text. Happy guests get a one-tap path to Google; unhappy ones reach you privately instead.

VIPs tagged automatically

Lifetime spend comes straight from Square, so regulars get flagged as VIPs without anyone keeping a list. You see who matters the moment they text you.

Win-backs before you'd notice

When someone who came twice a month goes quiet for 60 days, Kudello sends a warm "we miss you" with your offer — and stops the moment they order again.

One guest history, not a spreadsheet

Every guest card shows visits, lifetime spend, and last visit pulled from Square — next to your text conversation with them.

What a Tuesday looks like

  1. 7:40pm — Marcus pays at the counter on Square.
  2. 9:40pm — Kudello texts him: “How was everything?”
  3. 9:41pm — He taps five stars, and lands on your Google review page.
  4. Sixty days later — He hasn't been back. Kudello notices and sends a “we miss you — dessert's on us.”
  5. That Friday — He books a table through your Kudello booking page.

Connecting takes about twenty minutes

Your staff never change how they work. Nothing about your Square setup moves.

  1. Start free in practice modeOpen Kudello and explore the whole app with pretend guests. Nothing sends to a real customer until you say so.
  2. Paste your Square credentialsIn Settings → Connect your systems. They're encrypted before they're stored and tested live the moment you save.
  3. We set up your texting numberYour own dedicated local number, registered properly with the carriers — not a shared short code.
  4. Approve your messages, then go liveReview the wording, set your timing and star threshold, and turn it on. Most restaurants are live within days.

Questions Square owners ask

Do I have to replace Square?

No. Kudello sits on top of Square and handles what happens after the sale. Your registers, your items, and your staff’s workflow stay exactly as they are.

What data does Kudello read?

Closed sales — who came in, when they last visited, and what they spent. That's what powers review timing, VIP tagging, and win-back. Your guest list is yours; we don't sell it or market to your guests.

Do I need new hardware?

None. It's a software connection you make once from your phone or laptop.

What if I'm on Toast or Clover instead?

On Toast or Clover instead? Both are supported too — tell us what you run and we’ll get you set up.

I already use Square Loyalty or Marketing. Does this overlap?

They can live side by side. Kudello focuses on the things Square doesn’t: one-to-one two-way texting from your own local number, review routing that keeps unhappy feedback private, and a booking page with SMS confirmations.

What does it cost?

$99/month per location — texting, reviews, win-back, reservations and missed-call text-back all included. No contract, no per-text surprises, and the first 30 days are free.

See it on your own restaurant

Start free in practice mode — the whole app with sample guests, nothing sent to anyone — then connect Square when it feels right.

Start your free 30 days

Square is a trademark of Block, Inc., used here to describe compatibility. Kudello is an independent product and is not affiliated with, endorsed by, or sponsored by Block, Inc.